TABLE OF CONTENTS

• Information
• Cause
• How to solve as a user
• How to solve as a technician

Information

The app has experienced a connection issue

Cause

The app is attempting to connect to the panel while the Falcon is busy trying to connect to the GSM network.

How to solve as a user

Try to reconnect to the alarm panel, by closing the app and opening it again.

How to solve as a technician

Follow the steps to solve as a user